Webjoy has for the last 20 years charged a single fee to design a website and then run it for the first year. It then charges an annual renewal fee for continued provision of the service in subsequent years. After various requests and much consideration Webjoy has decided to change its business model from the upfront annual renewal fee to a simpler economical model i.e. Monthly fixed payments. Monthly payments can be cancelled at any time! Webjoy will also be changing from operating as a sole trader to that of trading as a Limited Company.

As part of this re-structuring Webjoy will also team up with an advertising and media company in order to offer a greater range of products and services which will ensure the continued excellence and growth potential for all of its clients in the coming years making your website presence even more effective and competitive whilst continuing to exploit the latest technology and standards whilst targeting a number of new strategic vertical business markets.

Here is an example: https://www.octopusgardencompany.co.uk/

Recent website work was for a cleaning company Octokleen which covers the Hereford, Gloucester and Worcester areas. They specialise in carpets, rugs and sofas and target both private and commercial work.

Visit the website here: http://octokleen.co.uk

Webjoy is frequently being asked if we can provide Facebook pages. The answer is yes. We charge £195 to set it up and then manage. We can also run Facebook promotions, link to you website also automtically post your blog posts to your page. Let us know your requirements and webjoy will suggest a costed solution for your business.

Webjoy has developed a solution so that any posts which are created on your website blog i.e. latest news are copied automatically to your Facebook page, optionally if you have subscribers (followers) then they will also receive posts ia email automatically. Obviously the latter is dependent on you having a subscriber facility on your website. So simply you enter the data once and it gets replicated, no other actions is required! Twitter is also an option. Linking other similar social media or other apps is also possible.

Webjoy has recently completed work on a new website for a new home maintenance website

Checkout oddjoboctopus.co.uk

In December 2016 Webjoy was contacted by a London based company who had sustained a number of attacks against their 7 websites. Following investigations it was discovered there was a malware infestation which their hosting supplier Dataflame were unable to help them overcome. So they turned to Webjoy for help. The recovery work entailed transferring the sites to Wejoy’s hosting platform and rebuilding each wordpress website from scratch to eradicate the malware and to ensure full security to prevent such attacks in the future. Google search listings also had to be re-established to remove all trace of the malware from Google search i.e. numerous embeded pages with links to other malicious and random websites.

Their sites are now clean and running without issues. They offer translation services mainly targeting the Polish community. Most of the attacks originated from Poland and other Northern European countries including Russia. One of their sites is traductio.co.uk .

Since 1999 Webjoy has developed a number of methods, practices and monitoring techniques to keep all of its customer websites both safe and secure.

A client of Webjoy recently experienced this problem. It happens and it doesn’t have to be due to anything you’ve done. In their case they hadn’t, the website had not been altered for a couple of months but then suddenly it just fell away from the first page on Google where it had happily been for 10 years+.

Google’s changes in terms of their rules for providing relevant search results must be the cause. Oh just great! we could just be cynical but it doesn’t help with finding a solution.

Many firms promise first page rankings, but hang on, that’s crazy, not everyone can be on page one can they?

So what to do?

The main thing is to make sure that your web site content is attractive to Google and it’s search results presented for the most likely queries that Google users are likely to make. This is not so difficult if your products or service are quite unique but if you are offering similar things to those of your competitors then it is problematic.

Yes, you can launch a Google Adwords campaign which costs money (which Webjoy can provide) but better if your website, your products and services can be found via the free organic listings.

So this is what Webjoy is attempting to do for this client: www.fordways.com .
As well as applying all the recommended ways to attract Google we are creating a secondary focused website for their most important product UV Lamps for the printing industry, check out www.uvlamps.co

One aspect of creating the secondary web site is to ensure that it meets the needs of the so called ‘responsive’ technology i.e. mobile phones and the likes of hand held devices such as iPads, tablets etc – this ever growing market is where Google is now focusing its rules on.

This work requires a lot of patience to achieve the desired page one results, this is a core quality of Webjoy… stay tuned on the progress as we attempt to regain the lost search engine ranking.

Webjoy moved to Frome, Somerset in 2014. Here we discovered a new breed of social networking called nextdoor.com mainly because it had just started up. Nextdooor is like Facebook only geared to the local community. So it’s a very intuitive and simple way to get in touch with neighbours and the local community. You just go to the website, and sign up specifying you post code. It is used regularly by neighbours to ask simple questions like ‘where can i get …’ and ‘i have a bed i don’t need which needs a home…’. It’s simplicity makes it a vibrant place to check out. A good place also to promote your local business and to follow up leads.

Webjoy has done recent work in updating a client website which provides a sign-up / registration facility for all schools and youth clubs in the UK. Schools subscribe and then they can download video sessions which provide resources for PSHE sessions.

It supports membership sign-up and offers 2 or 3 year discounts. The primary service is to provide one years access to the video download service. It links to PayPal in order to purchase a time-limited subscription. Other work has been in providing changes and support of the aweber email system in order to offer and promote various time-limited subscriptions. You can visit the website here Operation Smoke Storm

The technology would be applicable and adaptable for any website which wants to provide electronic downloads via a subscription based mechanism. It also includes a budgeting system to avoid and restrict the resources downloaded. Associated with it is a reporting system so that you can monitor who is using what resource and when.

talk talk scam FROM telephone number 01589445782 … my friend was called today by some one responding to a call she raised a week ago about her talk talk broad band and problems due to do her access limitations although she had unlimited access. It was very appropriate and therefore sounded legitimate. They then wanted to install teamviewer to investigate. She was going to get a £200 refund and a reduction in her fee from £20/month fee to £11.19. When they accessed her laptop with Teamviewer they proceeded to the Western Union website in order to refund this £200 refund and enter her debit card details… it is a scam which sounds very credible! It all ended well BUT after at least 3 hours! Apparently Talk Talk had their customer details stolen earlier in the year! Did you know this?

This scam has also been played out with other well known service providers. If you receive such a call there are 2 simple things you can do 1) say you are busy … then dial 1471 get the number and enter it into google together with the word scam – then look at what you find. 2) ask the person their name, where they are calling from, and their telephone number. Ask them to call you back.

The rest you can do yourself using google armed with this information… you can always ask me to check also.

The final message is – do not give out your bank account details until you have made these two simple checks.

Finally, even bank employees get caught out as my friend discovered when she ended up at the bank to sheepishly admit she had give over her debit card details… she didn’t give out her pin number and the bank HSBC had also stopped the payment that these scammers tried to get £150 because it was not authorised!

Now, I am an internet expert, I was there at the time, and even I was convinced that this was legitimate.

In my embarrassment I am passing this on. I promise you, it seemed very legitimate – when they went into the Western Union then my suspicion was seriously aroused, but they said that this was in order to issue the refund.

we learn… as I said… on this occasion no money was lost… and of course the wisdom of hindsight… you hear the expression ‘never give out your bank details’… but we do, all the time when we think that transactions are legitimate!…. and this is how these people get your details… it was Talk Talk offering a response to a recent complaint, and on top of this offering a refund which is why they needed the bank details.

My final, strongest advice is, always use a credit card when buying through the internet. This way you are only exposed to the first £50 of any transaction if you finally discover you’ve been robbed!

This safeguard is not there on a debit card… so again… think very long and hard before giving over these details … ask them to phone you back giving you time to do some research – phone number etc etc

REFLECTION on my advice…
based on my scam experience today, and given that I am an internet expert I have this suggestion… we need to employ the same safeguard with all our internet experiences that the banks do. Before we engage in any financially sensitive transactions and by this I include emails/phone calls which are a follow up to a recent transaction that we have made, or a service that we use…
We must ask the person at the other end to validate who they are, we say please enter your password… and we record each transaction/service provision request and allocate a unique identifying password to that transaction/request. If they can’t provide it then they have failed the validation request and the conversation ends! Yes, it requires effort to do this. I’d say record it in a spreadsheet… in the long run it may save you great expense… this could be either i) the cost ii) ultimately it will be your time and worry iii) your pride!